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Staff CRM

A directory of theatre staff. Anyone tagged Technician here will appear in the technician dropdown when allocating to a production.

Volunteers on rosters When off, volunteers exist in the directory but the Shift Creator never picks them. Defaults to off.
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Training —

Per-staff detail (status, history, Force-complete toggle) is in each record — open a staff member below and expand Training & assessments.

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Pending profile changes
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Staff have submitted edits to their own records. Review each one — accepting applies the change to the live record and snapshots the old values into the audit trail.

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Staff portal announcement

Shows on the /staff/ sign-in screen for everyone. Use for urgent venue-wide notices (closures, schedule changes, etc.). Leave blank to clear.

Active
Saved.
Review change request

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Staff member

Add staff

Contact
Status
Roles
Notes
Pay
Used to auto-calculate pay on End-of-Shift reports and the Shifts page. Leave blank if not paid by the hour.
Private to admins. Used by the Shift Creator to keep two top-rated (1-3) staff off the same shift. Never shown to staff or managers.
Rostering
Caps how many shifts this person can be auto-allocated per calendar month. Blank means no cap. Volunteers default to 2.
Generator skips them when it would create back-to-back days. Manager can still hand-pick them via Add Staff (a warning will show).
Useful for low-cap staff (e.g. capped at 3/month) so the generator picks them for DIFFERENT shows rather than doubling them up on the same one. Manager can still hand-pick them via Add Staff.
Availability

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Admin can edit these directly, bypassing the staff-request approval queue.

Address
Next of kin
Compliance & qualifications
Permissions
Lets this person approve, query and reject invoices in the Invoices queue. They'll also be able to view bank details (which is always audit-logged). Only grant to people you trust with payroll-level data.
Adds the finance role so this person can sign in to /finance/dashboard.html, view bank details on closed batches (audited), and tick invoices as paid. Don't tick alongside "Can approve invoices" unless the same person is genuinely both approver and FM.
Staff portal login
No login set up.

Generates (or resets) a username and one-time password the staff member uses to sign in at /staff/. Show them the password once — it can't be retrieved later.

Force log out kills any open session immediately. Require profile update blocks the staff member with a modal until they review their record.

Training & assessments

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Every recorded action by this staff member — sign-ins, show opens, password changes and more. Newest first.

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Activity report
New staff login

Staff member

A username and one-time password have been generated. Copy them now and email to the staff member — the password is shown only once and can't be retrieved later.

Username
 
Password
 

Sends the username, password and a getting-started guide. A copy is BCC’d to the addresses in Settings › Staff portal logins.